Snoosz.com realizes that it is often difficult for our patients to try new sleep therapy products or estimate the sizing for their CPAP mask needs. As a result, Snoosz.com offers Return Insurance that customers can purchase to provide additional protection for CPAP mask purchases.
Those who purchase our Return Insurance receive 30-days of protection allowing you a total of three returns (or exchanges) of your used mask for a full refund, less the 15% restocking fee and cost of shipping. The mask must be returned within the 30-day period, including transit time, starting from the date of purchase to qualify for return. This trial period will allow you time to test your equipment to ensure proper fit, comfort level and mask quality.
Snoosz.com reserves the right to offer Return Insurance on some or all of the offered CPAP mask systems. We also reserve the right to refuse Return Insurance to any customer deemed to be abusing the program.
Return Insurance covers only the mask purchased and no other items within the same order. The insurance may not be offered on every mask at Snoosz.com and we reserve the right to remove the option from any product at any time.
The Return Insurance must be purchased during the initial purchase and must be added to your cart and paid for at the time of purchase.
The Return Insurance is not available when purchasing a CPAP machine and CPAP mask combination package.
All items purchased WITHOUT the Return Insurance are subject to Snoosz.com’s standard return policy.
Masks must be returned in the original manufacturer packaging including all literature and parts including headgear, cushions, clips, etc. Failure to return the original mask with all literature and parts will result in a denial of refund, return or exchange.
Please feel free to give us a call if you are not sure about the items that you need before placing your order.